Make a Flower Vase "Good Mood" Ceramic Workshop

We hope you enjoy your experience with The Mood Designs. Our aim is to support you in creating beautiful work in a healthy, collaborative, fun-filled and respectful studio space.

Please ensure you have read, understood and accepted these Terms & Conditions before you book a class, workshop or course.

Contract of Sale

Completion of our booking process and making a deposit or full payment constitutes your understanding and acceptance of our terms and conditions and thus forms your contract with The Mood Designs.

Payment

Payment of the full class, workshop or course fees is made in advance and should be made at the time of placing a booking. It is not normally possible to attend unless full payment has been received.

Class, workshop or course fees includes tuition, materials (clay, glazes, underglazes) and firings costs. 

Cancellation

Cancellations must be made in writing, by post or email. Cancellations will be subject to the following fees:

Cancellations less than 48 hours of the start date will be charged the full fee.

Cancellations more than 2 days before the start date will be charged 20% of the fee.

Studio Closure

If the studio is forced to close due to factors outside of our control such as severe weather conditions, force majeure, or an infectious disease such as Covid-19 we’re afraid we are not able to offer any refunds.

Content

The Mood Designs reserves the right to change the content, timing, date, venue or teacher of any class, workshop or course in order to provide a high quality service or where it is necessary for reasons beyond our control.

The Mood Designs reserves the right to cancel a class, workshop or course up to and including the date of the class, workshop or course if insufficient bookings have been received, and will strive to give as much notice of this as possible.

Individuals booked onto a cancelled class, workshop or course will be given the option of a full refund or of rescheduling to a future class, workshop or course date. The Mood Designs will not be liable for any losses or expenses arising from amendments to the class, workshop or course or cancellations.

Health and Safety

Users of the studio do so at their own risk with awareness of the inherent hazards of a pottery studio environment. E.g. The presence of Oxides.

The Mood Designs takes a serious approach towards health and safety for the sake of all staff and students. Students use the studio at their own risk, with awareness of the inherent hazards of a Studio environment, which include, but are not limited to, use of sharp tools and sharp edges, exposure to toxic materials, the dangers of using materials and equipment at high temperatures, and the risks associate with breathing dust.

Students must comply with all health and safety instructions given by staff at all times.

Students are required to keep all surfaces clean of clay and glaze and to clean all areas including the floor around their work area thoroughly before completing their class.

In the interests of safety and hygiene, no crockery, glass or food are permitted in the Studio working areas.

Other than with the exception of guide dogs, no pets are permitted in the Studio buildings.

Studio is based on the first floor, no lift, only stairs access.

Students must use the main entrance to the Studio when entering or leaving the Studio. Fire exit, which are clearly marked, are there in the interests of safety and students must not interfere with these exit for any reason. In the event of a fire, students are asked to make their way to the nearest available exit.

Smoking is forbidden in the Studio.

Technical issues and breakages

The Mood Designs will try to ensure that experienced and trained staff are the only people who will handle and fire your ceramic work. However, by the very nature of ceramics, especially within a teaching studio, there is always a risk of technical failure, occasional technical errors and breakages for which we cannot be held in any way responsible.

Collection of Works

We recommend you collect your finished work as soon as possible after your class, workshop or course to help keep our storage area clear therefore avoiding damage. If finished ceramic work is not collected within 3 months of the end of the class, workshop or course we will sadly have to dispose of it.

If you attend a class, workshop or course from further afield we can package and post to you for a basic postage and package cost, but we cannot accept any responsibility for damage in transit.

Studio Clean-up

All working areas and tools must be cleaned after use. The last 15 minutes of all studio classes is dedicated to gathering tools and cleaning work tables, floors, tools, and other equipment for each individual student’s work area. 

Environment and Recycling

We try to run as a zero waste studio. All materials are reused or recycled wherever possible. Clay, glaze and sedimentary materials are never to be poured down sinks in the studio.

Please ensure that the correct bins are used when disposing of any materials.

Conduct and Exclusion

Disruptive or abusive behaviour will not be tolerated. Users of our studio and facilities must be respectful and courteous at all times. Inappropriate behaviour will not be tolerated and we reserve the right to exclude any offending parties from the studio at any time if behaviour in our opinion is deemed dangerous, inappropriate or causes (or has the potential to cause) offence, harm or injury.

Data Protection

Any personal information you give to us will be processed in accordance with the Data Protection Act 1998. We will use the information to process your booking, to provide the class, workshop or course and to inform you about similar classes, workshops or courses which we provide, unless you tell us that you do not want to receive this information. Any personal data you provide will be held in computer storage.

Images for promotional purposes:

The Mood Designs has the right to take and use images of you as an attendee, of any class or event, for the purposes of promotion via web site, Instagram or other medium for the benefit solely of the said business. Please inform us if you do not wish to use any images of you.

Please ensure you have read and understood these Terms and Conditions before attending our workshops.